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Your well-being comes first

At fortune game Responsible Gaming — don't let entertainment become a burden

Gaming is for fun. fortune game wants you to always play in control and enjoy every moment. Our responsible gaming tools and guides will keep you on the right track.

Deposit Limit Self-Exclusion Reality Check Cooling-Off 24/7 Assistance

Why Responsible Gaming does it matter?

Online gaming is fun — that's true. But when fun turns into compulsion, it's no longer entertainment. At fortune game, we want every session to be a source of joy, not anxiety.

Many people in Bangladesh enjoy online gaming, and most play in a healthy way. For some, though, gaming can become excessive — recognizing that and staying in control is what responsible gaming is all about.

As a licensed platform, fortune game is committed to promoting responsible gaming. Our system includes a full suite of tools to help you stay in control of your playing habits.

Keep in mind: Gaming is for entertainment only — it is not a source of income or a solution to financial problems. Never bet more than you can afford to lose.

Plan your budget
Decide in advance how much you're willing to spend each week or month. Stick to that limit — that's smart gaming.
Stick to Your Time Limits
Don't play for hours on end. Take breaks, spend time with family, and keep gaming as a small part of your life.
Play for fun
It's natural to feel frustrated after a loss, but chasing your losses with bigger bets is dangerous. Gaming is meant to be fun.
Know your limits
Avoid gaming when you're feeling stressed, have been drinking, or are tired. Make your best decisions when you're at your best.
Recognize the Signs
If gaming is causing family or financial problems, that's a warning sign. Seek support right away.
Don't hesitate to reach out
fortune game's support team is always here for you. If gaming is ever a concern, don't hesitate to reach out.

Fortune game's Responsible Gaming Tools

All these tools are completely free to use and can be activated at any time.

1
Deposit Limit
Set a maximum daily, weekly, or monthly deposit limit. Once set, you will not be able to deposit beyond that amount.
Effective immediately
2
Session Time Limit
Set a maximum duration for each gaming session. When the time is up, the system will alert you.
Free
3
Reality Check
At set intervals (30 minutes, 1 hour, etc.), you'll receive a notification showing how long you've been playing and how much you've won or lost.
Effective immediately
4
Cooling-Off Period
Take a temporary break of anywhere from 24 hours to 6 weeks. Your account will be locked during this time and no deposits can be made.
Anytime

Self-Exclusion — Long-Term Protection

If you feel gaming is having a negative impact on your life, consider self-exclusion. It can be activated for anywhere from 6 months to permanently.

During self-exclusion, you will not be able to log in to fortune game, and you will not receive any promotional or bonus offers. It is the strongest tool available to protect yourself.

Warning: Think carefully before activating self-exclusion. Once activated, it cannot be cancelled before the chosen period ends.

How do I activate these tools?

Log in to your account
In your fortune game account Log In proceed.
Go to Account Settings
Click on the "Responsible Gaming" option in the profile menu.
Choose your preferred tool
Set a deposit limit, time limit, cooling-off period, or self-exclusion — whichever you need.
Get Support
If you're unable to adjust the settings yourself, contact our support team via Live Chat and we'll take care of it.

Problem Gaming Warning Signs Recognize

Ask yourself the following questions. If you answer "yes" to 3 or more, it's time to seek help.

1
Do you feel restless or irritable when you're not gaming?
2
Chasing your losses with repeated bets?
3
Do you hide your gaming from family or friends?
4
Do you skip work, study, or sleep to game?
5
Do you get angry when asked to stop gaming?
6
Have you borrowed money or lied to fund your gaming?
7
Turning to gaming to escape stress?

If these signs feel familiar — please don't carry this alone. Reach out to the fortune game support team or seek professional help. Asking for help isn't weakness — it takes courage.

For safe gaming The Golden Rule

Fortune game wants every session to be a happy one. Keep these tips in mind and gaming will always stay fun.

Only play with money you can afford to lose. Never use money meant for rent, household expenses, or your children's education on gaming. Gaming is entertainment, not an investment.
Set a maximum daily time limit for gaming. For example — no more than 1 hour per day. Set an alarm and stop when the time is up.
Don't try to get immediate "revenge" after a loss. Betting more on a bad day only makes things worse. Take a break instead.
Make time with family and friends a priority. Gaming can be a solo activity, but don't isolate yourself. Social connections are vital for mental well-being.
Check your gaming history regularly. You can review your full gaming and transaction history on fortune game — check it regularly to get a clear picture of your habits.
Avoid gaming right before bed. Gaming late at night when you're tired impairs your judgment and increases the chances of losing.
Withdraw a portion of your winnings. Don't bet back everything you win — withdraw some of it. That's what smart gaming looks like.

fortune game's commitment: We never pressure you to play more. Our goal is a long-term relationship — not short-term gain.

Responsible Gaming FAQ

Deposit limits can be increased, but not immediately. A request to raise your limit takes 24–48 hours to take effect — this delay is intentional, so you don't make decisions in the heat of the moment. Reducing your limit takes effect immediately.

Your account balance remains completely safe during self-exclusion. You can withdraw your funds once the exclusion period ends. We will never hold your money.

A cooling-off is a temporary break — from 24 hours up to 6 weeks. Once it expires, your account reactivates automatically. Self-exclusion is long-term — from 6 months to permanent. It does not expire on its own and cannot be cancelled before the period ends.

Reality Check notifications display how long you've been playing, your total winnings, and your total losses for the session — so you can decide for yourself whether to keep going.

Start with empathy — not blame. Contact fortune game's support team and let us know; we can assist with restricting an account based on a third-party request. For professional advice, please consult a mental health specialist near you.

Absolutely not. fortune game strictly prohibits anyone under 18 from using our services. Age is verified during registration, and any suspicious account is closed without KYC. If you have children at home, please use password protection and parental controls on your devices.

Need Help? We're here for you

There's no shame in talking about responsible gaming. fortune game's support team will assist you with complete confidentiality.

Live Chat
For the fastest support, reach us via Live Chat on the website.
Active 24/7
Email support
Contact us by email for a detailed discussion on responsible gaming.
Expert Advice
For serious issues, please seek help from a mental health professional or counsellor near you.
Seek advice

Play Responsibly — Enjoy fortune game Safely!

At fortune game, we want every moment you spend with us to be enjoyable. Use our responsible gaming tools to stay safe and have fun.

Register for Free More FAQs

For 18+ only. Gaming is for fun — always play within your limits.

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